How do I know which auger accessory is compatible with my biomass boiler model?

To ensure the perfect fit, each auger accessory in our ECO SPARES collection clearly lists compatible boiler brands and models—such as Woodco, Trianco, Bioflame, Greenflame, and WES—within the product details. If you're unsure, simply check your boiler's manual for model information and match it to our product descriptions. Still have questions? Our expert support team is happy to help you find the right chain, bracket, adapter, or other auger parts—just contact us with your boiler model and requirements and we’ll guide you to the exact product you need.

Can I get help with installation or fitting the biomass boiler auger accessories?

Absolutely! While our auger accessories are designed for straightforward replacement or upgrade, we understand that installation questions can arise. Each product includes detailed images and specifications to help you confirm fit, and our customer support is available by phone or email to offer advice or troubleshooting tips. For complex installations, we recommend consulting a qualified boiler engineer to ensure maximum efficiency and safety.

How fast is delivery, and what if I need my auger spare parts urgently?

We offer next-day UK delivery on all biomass boiler auger accessories, so you can get essential chains, brackets, adapters, and more exactly when you need them. Place your order securely online and, if it’s before our daily cut-off time, we’ll dispatch it the same day. If you have an urgent need or special requirements, our support team can advise on delivery options and ensure you stay up and running with minimal downtime.